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<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Fri, 24 Feb 2012 02:53:58 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>Marketing</title><link>http://www.inspired-catalyst.com/marketing-blog/</link><description></description><lastBuildDate>Tue, 10 Jan 2012 14:11:35 +0000</lastBuildDate><copyright></copyright><language>en-US</language><generator>Squarespace Site Server v5.11.81 (http://www.squarespace.com/)</generator><itunes:author>Catalyst Innovation Group</itunes:author><itunes:subtitle>Insights and ideas on marketing strategy</itunes:subtitle><itunes:keywords>marketing,strategy</itunes:keywords><itunes:image href="http://venture.squarespace.com/storage/website-photos/Logo.jpg"/><itunes:category text="Business"/><item><title>B2B Marketing - Increasing Revenue With Outsourced Lead Management</title><category>marketing</category><dc:creator>Catalyst</dc:creator><pubDate>Tue, 10 Jan 2012 14:05:59 +0000</pubDate><link>http://www.inspired-catalyst.com/marketing-blog/2012/1/10/b2b-marketing-increasing-revenue-with-outsourced-lead-manage.html</link><guid isPermaLink="false">146716:3915132:14520902</guid><description><![CDATA[<p><strong>BY LARRY FLEISCHMAN<br /></strong></p>
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<p>In B2B marketing, managers typically prefer to develop cost  cutting strategies rather than come up with ways to increase revenues.  It's somewhat easier to reduce expenses by eliminating processes,  consolidating vendors or, in a worst case scenario, laying off staff.  Just like your personal budget, businesses can always find areas to trim  expenses.</p>
<p>However, developing plans to increase revenue often  takes more thought and analysis. Solutions usually become very involved  and may require additional staffing resources. Other complex options  surface too, including expensive market research, multiple concurrent  lead generation campaigns, or creative sales promotions that may require  reducing the fees for your products and services.</p>
<p>What typically  misses the short list of ideas in B2B marketing, unfortunately, is  managing existing leads. Companies of all sizes can increase revenues  substantially just by working the current sales pipeline.</p>
<p><strong>Lost Revenues from Weak Lead Management Practices</strong></p>
<p>B2B  marketing requires a regular flow of qualified leads to be successful.  And, to increase revenues, these qualified leads must be expertly  managed. Poor lead management practices put millions of dollars in  potential sales revenues at risk.</p>
<p>But lost revenues aren't the  only fallout from a sub-par lead management program. B2B marketing  efforts can suffer because of the following:</p>
<ul>
<li><strong>Less Than Desired  Brand Awareness. </strong>If your programs aren't producing a sufficient quantity  of qualified leads, you're not improving your brand awareness. The more  customers who use your product, the more your brand will be recognized.  Plus, you'll gain valuable feedback from the increased number of  customers for future product development.</li>
<li><strong>Market Share. </strong>By  securing more revenue from the increased number of converted leads, B2B  marketing managers boost market share. The more customers a company  serves, the greater the share-of-mind the company will enjoy in the  marketplace. And, the increased share of mind can have a positive effect  on overall market share.</li>
<li><strong>Buyer Behavior. </strong>When new customers buy  your products or services, you have an opportunity to learn why they  made the purchase decision. Purchasing decisions can help B2B marketing  managers communicate differentiating factors and position the product or  service competitively.</li>
</ul>
<p>However, it's not just the new sales that  provide insight. Lost sales opportunities can provide crucial  information. This feedback will help companies re-position products and  develop sound sales objection strategies.</p>
<p><strong>How to Recover Lost Revenue</strong></p>
<p>The  absolute best way to recover lost revenue is to improve the lead  management process in a B2B marketing program. This project needs to  involve both sales and marketing staff. Unfortunately, many companies  are at a disadvantage to fully develop a strong lead management program.  Reasons include the following:</p>
<ul>
<li>Because lead management is not a  core competency of most B2B marketing organizations, chances are the  associated processes are not fine-tuned or as disciplined as they should  be.</li>
<li>Lead nurturing may not be managed from a comprehensive  standpoint. In other words, companies may stop nurturing leads after a  marketing campaign ends. Without regular human contact to nurture leads,  companies reduce their sales opportunities significantly.</li>
<li>Lead  processes can be ineffective. For example, storing and tracking lead  data may be lax. And the hand-off of leads to the sales team may not be  as smooth as possible.</li>
<li>Companies may not have the required  staffing resources to successfully manage a lead program. Managing the  complete lead management process is not something sales or marketing can  do on its own.</li>
</ul>
<p><strong>Improving the Lead Management Process with Outsourcing</strong></p>
<p>Automation  is a useful component of the lead management program. But, success  doesn't start and stop there. Good lead management requires consistent  tracking and regular contact with prospects.</p>
<p>A solution for B2B  marketing is to outsource part, or all, of the lead management program.  Outsourcing can provide many benefits, including:</p>
<ul>
<li><strong>Increased  Customer Contact.</strong> Sales people should be focused on closing deals, not  nurturing leads. An outsourcing company can manage the leads and send  the most qualified, ready-to-buy leads to the sales team.</li>
<li><strong>Improved Sales and Marketing Relationships.</strong> Sales and marketing  departments often experience some friction when it comes to lead  management. Sales may believe leads generated by marketing are  unqualified. Marketing typically assumes the sales team is not following  up appropriately. An outsourced lead management solution can remove any  animosity between the two departments.</li>
<li><strong>Better Qualified Leads  and Sales Opportunities.</strong> An outsourcing company that specializes in lead  management can increase the revenue opportunities for any company. The  outsourcing decision with the right provider can deliver an attractive  return on investment.</li>
</ul>
<p>Rather than accept fewer qualified leads and  therefore reduced revenue opportunities, companies can outsource lead  management. With an outside firm working on your lead management  around-the-clock, you can know you're getting the most qualified leads  possible. And, what better way to grow your business than to just work  your existing leads more successfully!</p>
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<p>______________________________________________________________________________________</p>
<p><strong>ABOUT THE AUTHOR</strong></p>
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<p>Larry Fleischman is Director of Marketing for Televerde, a  leading  B2B provider of sales pipeline development solutions. For more   information about <a href="http://www.televerde.com/" target="_new">B2B marketing</a>, visit our website.</p>
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<p>Article Source: 				<a href="http://ezinearticles.com/?expert=Larry_Fleischman">http://EzineArticles.com/?expert=Larry_Fleischman</a></p>
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</div>]]></description><wfw:commentRss>http://www.inspired-catalyst.com/marketing-blog/rss-comments-entry-14520902.xml</wfw:commentRss></item><item><title>Cost-Effective Marketing Strategies of Small Business Marketing Experts</title><dc:creator>Catalyst</dc:creator><pubDate>Thu, 12 May 2011 02:24:08 +0000</pubDate><link>http://www.inspired-catalyst.com/marketing-blog/2011/5/12/cost-effective-marketing-strategies-of-small-business-market.html</link><guid isPermaLink="false">146716:3915132:11435898</guid><description><![CDATA[<p><strong>BY MYLES ANDERSON</strong></p>
<p>Whether your business is old or new, you marketing should be dynamic  and timely. Often times marketing in small business involves sending  several outgoing calls and walk-in customer service satisfaction. But  are these small business marketing ideas still operational today? Or is  Internet marketing becoming the next norm for small or big business.</p>
<p>Adding  to the dilemma is that, these days, the business magazines, newspapers,  Internet and even your email Inbox are filled with small business  marketing ideas from just anybody. Inexperienced businessmen or women  can easily feel lost in these barrages of small business marketing  views, advices, strategies, etc. So let me give you more centered  strategies that harness one effective small business marketing strategy:  Internet marketing.</p>
<p><strong>Six Top Ideas for Internet Marketing</strong></p>
<p><strong>1. Pay Per Click Marketing (PPC)</strong></p>
<p>For  a tech-savvy business man or woman, Pay Per Click marketing proves to  be a strong business marketing method. But, entrepreneurs using Pay Per  Click should know what they're doing or their cost per conversion could  rapidly break unknowingly. The key to a productive Pay Per Click  marketing drive is continuous oversight.</p>
<p><strong>2. Search Engine Optimization (SEO)</strong></p>
<p>Unlike  Pay Per Click advertising, Search Engine Optimization pays off slowly  but a lasting prospect is feasible. On average, 75% of a business  website's traffic come from organic search engine queries. Remember that  search engines wouldn't mind your advertising budget. What they look  into is the SEO strategies you employed on your site What are important  are the SEO strategies that you have on your site.&nbsp;</p>
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<p><strong>3. Public Relations (PR)</strong></p>
<p>Public relations are  perhaps the parent of all small business marketing ideas since  advertising campaigns was started. Nailing your offline and your online  PR campaign is a very good way to build-up awareness, authority, trust,  and loyalty to your business. Online public relation through PR Wire is  very cost-effective small business marketing strategy, for example.</p>
<p><strong>4. Twitter and Facebook Places</strong></p>
<p>Adding  to the micro blogging and the syndication power of Twitter and Facebook  are their new free service to all business marketers: the Twitter and  Facebook Places. This application allows you to integrate your Tweets  and Facebook updates to display a map where your business is located.</p>
<p><strong>5. Online Business Directories</strong></p>
<p>Today,  clients are prepared to junk yellow pages in favor of the more  interactive online business directories to find local businesses. If  you're not included on several online business directories, then it  means you're losing on a lot of small business marketing ideas. You're  missing on citation burst that could have tremendous positive impact on  search engines.</p>
<p><strong>6. Online Word of Mouth</strong></p>
<p>And  the last small business marketing strategy that's paying huge dividend  is online word of mouth. This includes glowing customer reviews on  online directories, blogs, and social media sites. Seventy percent of  future clients trust online reviews, so it's time to start looking into  ReviewBiz, for example, and start strategizing.</p>
<p>I know that was a  lot of online small business marketing ideas to study let alone  implement. In fact, imposing and managing all these online marketing  ideas can even be time consuming. Don't worry though because there are  solutions you can find on the Internet that should help you implement  the marketing strategies above.</p>
<p>In closing, small business  marketing ideas such as online directories, etc. are a potent means to  reach more local clients. These tried &amp; trusted methods are  permanent, and your business will fall if you don't have these  strategies in place.</p>
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<p>______________________________________________________________________________________</p>
<p><strong>ABOUT THE AUTHOR</strong></p>
<p>Myles Anderson is the co-founder of <a href="http://www.brightlocal.com/" target="_new">Brightlocal.com</a>.  After working with big company names like Freeserve, eHarmony, and  Orange, he turned his attention to helping all sorts of local businesses  attract new customers through business directory listings and other <a href="http://www.brightlocal.com/products/" target="_new">local search engine marketing tools</a>.</p>
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<p style="margin-bottom: 1em;">Article Source: 						<a href="http://ezinearticles.com/?expert=Myles_Anderson"> http://EzineArticles.com/?expert=Myles_Anderson </a></p>
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</div>]]></description><wfw:commentRss>http://www.inspired-catalyst.com/marketing-blog/rss-comments-entry-11435898.xml</wfw:commentRss></item><item><title>Eight Steps to Determining Market Size</title><dc:creator>Catalyst</dc:creator><pubDate>Wed, 11 May 2011 06:43:43 +0000</pubDate><link>http://www.inspired-catalyst.com/marketing-blog/2011/5/11/eight-steps-to-determining-market-size.html</link><guid isPermaLink="false">146716:3915132:11426388</guid><description><![CDATA[<p><strong>BY ALEX CAFFARINI﻿﻿</strong></p>
<p><a id="togglebio" href="http://ezinearticles.com/?expert=Alex_Caffarini"></a></p>
<p>Whether you're an entrepreneur writing a business plan or an  established firm looking to introduce a new product or service, you will  encounter the need to estimate the size of the market/s that you plan  to serve. Market-sizing is an interesting and exciting branch of  marketing research, but it can be almost as much an art as it is a  science. In this article, we will go through the process of estimating  market size, using the example of a financial planner looking to develop  a practice in his community.</p>
<p><strong>Step 1: Define your target market</strong></p>
<p>This  can never be stressed enough. If you don't know the type of customer  you want to serve, you will waste a lot of time and money trying to get  any customers. Market-sizing is easier when you know the exact group  you're searching for. Our financial planner has decided that his target  market will be married couples with young children.</p>
<p><strong>Step 2: Determine the needs of your target market and how they create demand for your product/service</strong></p>
<p>Here  you formulate a hypothesis. Ask yourself the benefits your product or  service offers your target customers. What problem does your product  help them solve? Begin with a statement about why your target customers  need your product. Our financial planner's statement might be: "Married  couples with young children need my services because they must be  prepared for college, as well as for unexpected emergencies such as  disability and early death." This statement assumes, of course, that the  financial planner sells financial products that address these needs; if  the planner sells only financial plans, his statement will be  different.</p>
<p><strong>Step 3: Identify the information you need to estimate the size of your market</strong></p>
<p>Now  that you have identified your target market and hypothesized about its  demand for your product, what information do you need to develop your  estimates? Among other things, our financial planner would need to know:</p>
<ul>
<li>The age distribution within the geographic area he serves;</li>
<li>The number of households with children in that area;</li>
<li>The distribution of family income in that area;</li>
<li>Home market values in the area;</li>
<li>Educational attainment and college enrollment rates for graduating high school students;</li>
<li>How many competitors, direct (other financial planners and insurance  agents) and indirect (stock brokers, banks with financial planning  services, etc.) are serving the market; and</li>
<li>What financial planning services people buy and how much they pay.</li>
</ul>
<p>There are others, but this list is pretty comprehensive.</p>
<p><strong>Step 4: Identify the sources you need to obtain that information</strong></p>
<p>So  where do you find information about your market? These days, there is  such a wealth of published statistics about almost every industry and  market segment, that a combination of library and online research can  fulfill most of your information needs. In some cases, if you are  looking for very specialized information, you may need to conduct your  own primary research (surveys, focus groups, etc.) to get what you need.</p>
<p>The  U.S. Bureau of the Census provides comprehensive demographic statistics  by metropolitan area, county, ZIP code, census tract, and state.  Information about population, age, income, educational attainment,  presence of children, and home market value can easily be obtained at  any of these levels, so the financial planner would be able to answer  many of his questions. In addition, the Census Bureau also produces <em>County Business Patterns</em>,  which provides information about the activity of each industry by each  of the same geographic levels listed earlier. Hence, our financial  planner can also obtain the number of financial planning establishments,  insurance agencies, and brokerage firms serving the area in which he  hopes to establish his practice.</p>
<p>In addition, our financial planner may consult online data sources such as Dun &amp; Bradstreet's <em>Million Dollar Database</em> and ABI's <em>ReferenceUSA</em> to identify specific financial planning firms and insurance agencies in  his area and get estimates of their employment size and revenues.</p>
<p>The  financial planner can also get lots of relevant information from trade  associations, local chambers of commerce, Web sites of his existing  competitors, and through primary research, such as surveys and  interviews with experts.</p>
<p><strong>Step 5: Collect the data</strong></p>
<p>Now  that you have identified your data sources, you need to extract the  data. The financial planner will scour all the sources he identified to  pull out data that meets his information needs. He will determine  whether his data sources provide sufficient and useful data, or whether  they provide insufficient or suspect data, at which point he may seek  out additional sources to answer his questions.</p>
<p><strong>Step 6: Analyze the data</strong></p>
<p>Now  that you have all the data, what does it mean? What is it telling you?  Let's say that the area our financial planner wants to serve has 200,000  households, of which 15% - or 30,000 - are two-parent households, with a  median family income of $60,000 per year, a median age of 32, and an  average household size of 4. Immediately, the financial planner knows he  is serving a young upscale market, and it's very likely - without  looking at the number of competition - that there will already be an  above average number of financial planners trying to serve them.</p>
<p>The  financial planner may also find from financial planning industry  statistics that 60% of families in that age group carry life insurance,  and that the average policy face value is $100,000. Given the affluence  of this area, the planner may reason that households in his target  market have much greater assets and income to protect, so he may adjust  his estimates of life insurance coverage for that area upward - to  policies of maybe $250,000 or $500,000. He'll make similar estimates for  any other financial products and services he offers.</p>
<p><strong>Step 7: Derive your market estimate</strong></p>
<p>Now  that you've compiled and analyzed your data, you need to come up with  an estimate of market size. Our financial planner may - through all his  data sources - come up with an average and standard deviation of the  policy amounts of life, disability, and other policies aimed at his  target market in that area. He will then project that amount out by the  number of households within that market to come up with an aggregate  size of the financial planning market in that area. From there, he will  build in a margin of error, perhaps using a 95% confidence interval, to  come up with a low estimate, a middle estimate (which would be the  aggregate size he determined earlier), and a high estimate.</p>
<p><strong>Step 8: Apply your estimate</strong></p>
<p>Your market size estimate is  useless if you do not apply it. Once our financial planner derives his  aggregate estimate, he will estimate how much of that market he can  reasonably get based on his competition and the amount of money he can  earn based on his commission structure. This will feed his business plan  projections.</p>
<p>In addition, the size and characteristics of this  market will help our financial planner determine how best to market his  services, whether by direct mail, giving presentations, networking, or  other means.</p>
<p>Market-sizing can be a daunting, tedious task, but  the value it adds to your planning and marketing efforts can make the  time, money and effort invested in it more than worthwhile.</p>
<p>______________________________________________________________________________________</p>
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<p><strong>ABOUT THE AUTHOR</strong></p>
<p>Alex J. Caffarini is the president of Analysights, a marketing  research and analytics firm in Schaumburg, Illinois. Analysights helps  companies turn data into insights that help them maximize their  marketing performance. You can reach Alex at (847) 895-2565 or visit <a href="http://www.analysights.com/" target="_new">http://www.analysights.com</a></p>
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<p style="margin-bottom: 1em;">Article Source: 						<a href="http://ezinearticles.com/?expert=Alex_Caffarini"> http://EzineArticles.com/?expert=Alex_Caffarini </a></p>
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<div style="overflow: hidden;"></div>]]></description><wfw:commentRss>http://www.inspired-catalyst.com/marketing-blog/rss-comments-entry-11426388.xml</wfw:commentRss></item><item><title>Financial Services Marketing Insights: A Marketing Compass</title><dc:creator>Catalyst</dc:creator><pubDate>Mon, 09 May 2011 09:00:02 +0000</pubDate><link>http://www.inspired-catalyst.com/marketing-blog/2011/5/9/financial-services-marketing-insights-a-marketing-compass.html</link><guid isPermaLink="false">146716:3915132:11403967</guid><description><![CDATA[<p><strong>BY JAY NAGDEMAN</strong></p>
<p>What we now call "marketing" began long before the name was coined. In  the mid-1800s, traveling salesmen dressed "snake oil" and other tonics  in fancy packaging and extolled their virtues to a gullible public. New  marketing applications soon proliferated in the belief that marketing  could make many new things possible in virtually any business situation.  For more than a century, implementation, experience and ultimately  strategy have helped marketing evolve from crude beginnings into today's  sophisticated practices.</p>
<p>Consumer product firms have been the pioneers in the marketing field  and have taken the undisputed lead as the creators of marketing's best  practices. While sophisticated marketing techniques have spawned  consumer giants, most financial services firms had to be dragged,  kicking and screaming, into the era of sophisticated marketing.</p>
<p>The Advancing State of Financial Services Marketing</p>
<p>Financial  services marketing has, however, evolved rapidly over the last decade.  As a result, the very nature of the marketing function in financial  services firms is undergoing a dramatic modification as more attention  is paid to marketing-driven processes that impact the entire firm. Our  observations suggest that the more progressive financial services  organizations are currently going through an intellectual and practical  transition that is forcing the reexamination of the role of marketing  within their firms. Many have begun to realize that financial marketing  responsibilities include not only developing the firm's mission  statement and key messages, but also defining its business focus,  relevant differentiation, competitive advantages and value proposition.</p>
<p>At the same time, however, a number of financial services marketing  directors must engage in long-term turf battles with other departments  before they can implement worthy financial marketing initiatives that  will help accelerate the achievement of corporate goals. In many  financial organizations, the persistent problem of differentiating  financial marketing from sales still remains largely unresolved. In  addition, some financial services marketing directors must still enlist  substantial management support just to maintain equilibrium and obtain  the opportunity to accomplish even limited objectives.</p>
<p>Focusing on the Customer</p>
<p>Peter  Drucker, a sage of the financial marketing discipline, discussed  customer defined value almost 50 years ago. During the last decade his  concept of a customer-centric focus has become part of popular marketing  literature and is now the guiding principle of financial marketing.  Drucker's fundamental mandate that 'the customer's interests must come  first' can be summarized by the following statements paraphrased from  his extensive writings:</p>
<p>The only valid definition of business purpose is to create a customer.<br />What the business thinks it is producing is not as important as  what customers think they are buying; what customers consider to be  value is decisive.<br />Every business has only two basic functions: marketing and innovation.<br />Marketing is your whole business as seen from the customer's point of view.</p>
<p>While easy to articulate, customer-centric practices are difficult to  implement in most financial services organizations. Obstacles include a  prevailing product-push mentality, a focus on short-term profitability,  under-investment in financial marketing activities, and the lack of  solid market intelligence about the needs and wants of target markets.</p>
<p>We  believe, however, that in the future the most successful financial  services marketing organizations will be those that make Drucker's  principles their own through extrapolation, adaptation and creative  application. As effective financial marketing evolves to a  cross-functional, multi-disciplinary activity, successful firms will  create a culture of customer orientation throughout the organization and  incorporate advocacy for customer welfare in all corporate  decision-making.</p>
<p>With the financial services industry currently  going through a transformation, management's challenge is to provide the  leadership to displace the status quo and create a culture of  opportunity. Early adaptors who apply the concept of "integrated  marketing" on an organization-wide basis will not only develop a  customer-orientated culture, but also create opportunities for  innovation, improved performance and incremental profitability.</p>
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<p>______________________________________________________________________________________</p>
<p><strong>ABOUT THE AUTHOR</strong></p>
<p>Mr. Jay Nagdeman, the Founder and  President of Suasion Resources, has recently been identified as "One of  the financial industry's most innovative marketing minds&rdquo; by Research  Magazine. Mr. Nagdeman previously served as Director of Marketing in  financial services firms and as a contributing editor for Barron&rsquo;s.  Prior to that, he taught at the business school of the University of  Chicago.</p>
<p>Copyright &copy; 2004 Suasion Resources Inc. All rights reserved.</p>
<p>For additional information, please visit us online at <a href="http://www.suasionresources.com/" target="_new">www.suasionresources.com</a>.</p>
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<p style="margin-bottom: 1em;">Article Source: 						<a href="http://ezinearticles.com/?expert=Jay_Nagdeman"> http://EzineArticles.com/?expert=Jay_Nagdeman </a></p>
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